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Frequently Asked Questions

General Information

Ibiza Calm is a private residential treatment centre specialising in mental health and addiction, set on a 13-hectare private estate in the north of Ibiza, Spain, near Sant Mateu d’Albarca.


The centre is situated on a private, tranquil estate in the heart of Ibiza, offering a peaceful therapeutic environment surrounded by nature.

Most guests arrive via Ibiza Airport. Our admissions team will coordinate your arrival and ensure a smooth transfer to the centre.

If you are travelling from within the EU, no visa is required.


Guests from outside the EU should check current visa requirements for Spain before travelling.

Yes. A member of the Ibiza Calm team will arrange to meet you upon arrival at Ibiza Airport and accompany you to the centre.

If you are travelling from mainland Spain, you can arrive via Ibiza Airport or Ibiza Port, and we can arrange transport from either location. We can also help organise accompanied transport from elsewhere in Spain or internationally if needed.

The admissions process begins with a confidential phone call directly with the person seeking treatment.


Our team will take the time to understand the person’s circumstances, explain the expected timeframe, discuss suitability and costs, and answer any questions.


The next step is to arrange an initial assessment with the individual. This gives our clinical team an opportunity to understand their needs in more detail and ensure we can provide the right level of support.

Once admission has been agreed, we’ll arrange a suitable date, and the individual will be welcomed by our clinical team on arrival.

Our treatment programmes are evidence-based and include a combination of one-to-one therapy, trauma-informed care, individualised programmes, holistic therapies, and educational workshops.

Your programme is designed collaboratively by our clinical and medical team following your initial assessment. Each plan is fully personalised and reviewed regularly.

Your treatment progress is monitored through ongoing clinical reviews, therapeutic feedback, and regular check-ins with your dedicated therapist and wider team.

It is common and often part of a person’s treatment plan for the team to recommend limiting device use. We suggest keeping devices secured in the safe during the day and after lights out to help promote healthy sleep habits.

Your Stay

Ibiza’s climate is warm for most of the year, with cooler evenings in winter. We recommend comfortable clothing suitable for therapy sessions, outdoor activities, and relaxation.


For equine therapy, please pack closed-toe footwear or comfortable trainers appropriate for this activity.


We also encourage you to bring layers for early mornings and evenings, activewear, toiletries, prescribed medications, and any personal comforts, such as books or a journal.

Your first day at Ibiza Calm includes a warm welcome from our team, orientation, and a full clinical assessment. You’ll meet key members of your therapeutic team and settle into your accommodation.

Confidentiality is central to our work. All staff adhere to strict privacy protocols, and the estate offers complete discretion.

A typical day at Ibiza Calm is different for everyone and is personalised to your unique needs, challenges, and goals as outlined in your treatment plan.


Our therapeutic timetable includes a diverse range of treatment activities and clinical interventions, such as individual counselling, group therapy, educational workshops, art therapy, yoga, fitness sessions, and off-site support meetings.


Your daily schedule is designed specifically to align with your treatment objectives.

It is common and often part of a person’s treatment plan for our care team to encourage mindful communication with family and friends during treatment.


This approach is intended to help you focus on your recovery and make the most of the support and resources available.


Your care team will work with you to find the right balance, ensuring you have meaningful opportunities to stay connected with loved ones while supporting your healing process.

Our in-house chef prepares all meals. Dietary requirements, allergies, and preferences can be fully accommodated and discussed at the outset.

During your free time, you can enjoy a variety of activities, including swimming, using the gym, playing table tennis, reading, walking in the beautiful grounds of the estate, and joining in games with other residents.


These options are designed to help you relax, stay active, and connect with others during your stay.

Yes. We encourage social interaction in a supportive, therapeutic way, though participation is always optional.

We offer a range of accommodation options, including private luxury rooms designed for comfort, rest, and privacy.

Some guests continue limited work responsibilities throughout treatment. This is assessed case-by-case to ensure it does not interfere with recovery.

Family participation can be arranged when clinically appropriate and beneficial to your recovery.

You may have visitors on Sunday afternoons between 14:00 and 16:00, once you have been in treatment for two weeks. Please let us know as early as possible if you plan to have visitors, so we can make the necessary arrangements.


*Visitors are only allowed on the premises with permission.

Yes. You will work closely with one of our dedicated therapists throughout your stay.

Absolutely. Our team can assist with travel planning, transfers, and logistics.

Medical and Safety

Our staff are on-site 24 hours a day, and nurses are available throughout the night to assist with any medical or personal emergencies.

All medications are overseen by our medical team to ensure safe and appropriate use throughout your stay.

The estate is secure, staffed around the clock, and designed to provide a safe, calm environment for recovery.

If you need to leave early, our team will support you and provide guidance on next steps and continuity of care.

Our chef and nutrition team can accommodate all dietary needs.

Yes. Medical detox is available and supervised by our clinical and medical team.

Aftercare, Alumni and Family Support

Once you complete treatment, we will create a personalised aftercare plan designed to support your transition back into everyday life.

Yes. Your continuing care plan is developed throughout your stay, reflecting your goals, circumstances, and support network.

We can assist with referrals, ongoing therapy, and local support options in your home country.

Family involvement can be an important part of healing and is encouraged when clinically appropriate.

Yes, our treatment plan includes an alumni programme that offers ongoing support, resources, and a community of peers.

This helps you continue building healthy coping skills and maintain your overall wellbeing.

Yes. The alumni group meets weekly online via Zoom and is facilitated by one of our licensed therapists.

Your courage is admirable!

The path to recovery starts with a small first step.